Frequently asked questions (FAQ)

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Why will the COLA amount be for 2018 and when will I receive it?

Monthly Social Security and Supplemental Security Income (SSI) benefits for over 66 million Americans will increase 2.0 percent in 2018. The Social Security Act ties the annual cost-of-living (COLA) to the increase in the Consumer Price Index as determined by the Department of Labor’s Bureau of Labor Statistics. 

The increase will begin with benefits that Social Security beneficiaries receive in January 2018.  Increased SSI payments will begin on December 29, 2017. 
 

Does Social Security offer special services to disaster victims?

Yes.  We understand how devastating and disorienting things can be when disaster strikes. That’s why we offer expedited handling of Social Security services for disaster victims.  When you contact us under these circumstances, please let us know that you are a disaster victim.  We will follow our special Disaster Procedures in handing your Social Security service needs.

How do I apply for a new or replacement Social Security number card?

You can get an original Social Security card or a replacement card if yours is lost or stolen. There is no charge for a Social Security card. This service is free.

You can use a my Social Security account to request a replacement Social Security card online if you:

  • Are a U.S. citizen age 18 years or older with a U.S. mailing address;
  • Are not requesting a name change or any other change to your card; and
  • Have a driver's license or a state-issued identification card from one of the states listed.

If you cannot apply for a card online, you will need to show the required documents. We need to see different documents depending on your citizenship and the type of card you are requesting. See Learn What Documents You Need to find out what documents you will have to show. Fill out and print an Application for a Social Security Card; and take or mail your application and documents to your local Social Security office.

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